Discover the Ultimate Cleaning Efficiency
Introducing the next level of pool cleanliness – our advanced Electric Swimming Pool Cleaner. Engineered for unparalleled performance, this robotic cleaner is your ultimate solution for maintaining sparkling clean pools. Whether you own a small or medium-sized pool, our cleaner is designed to cater to your needs, delivering spotless results every time.
Exceptional Features
Our pool cleaner stands out with its unique blend of technology and convenience. It’s equipped with three powerful motors, ensuring thorough cleaning and efficient operation. The 18m floating cable provides extensive reach, making it perfect for various pool sizes. Moreover, its wall-climbing capability ensures that every inch of your pool, from floor to waterline, is impeccably clean. The simple structure and top access to filter baskets add to the ease of use and maintenance. Additionally, the APP control feature offers convenience at your fingertips, allowing you to manage your pool cleaning remotely.
Why Choose Our Product?
- Effective on a variety of surfaces, including mosaic, cement tiles, and PVC.
- Intelligent design for optimal path planning and obstacle navigation.
- Dual filter capacity (180um Nylon and 5um HEPA) for capturing fine debris.
- Energy-efficient with a working power of 170W, ensuring cost-effective operation.
- Versatile working modes for customized cleaning – from pool bottom to waterline.
Perfect for Every Season
Our swimming pool cleaner is not just a summer accessory; it’s a year-round maintenance tool. It works efficiently in a wide range of temperatures, from 0°F to 95°F, ensuring that your pool is ready for use whenever you are. Its quick creeping speed and extensive cleaning area coverage make it ideal for routine cleaning or preparing for special occasions.
Have Yours Now!
Don’t let pool maintenance be a chore. With our Electric Swimming Pool Cleaner, you get efficiency, convenience, and peace of mind. Shop now and transform your pool cleaning experience!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vivalum.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of vivalum.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vivalum.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of vivalum.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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Best purchase ever for our backyard haven - keeps everything pristine with minimal input on our part.